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Orders will be processed within 48 hours on business days. Once the order has been shipped, a shipping confirmation email will be sent to your email address. We use FedEx for transportation. Please allow 2-7 business days for the shipment to reach your specified location. Pre-order orders will have the estimated shipping date indicated on the product page. Any delivery dates provided by Itstands are estimated dates.
Purchasing a bike on the official website automatically registers your after-sales information. You can enjoy two years of free warranty service, and receive discounts for parts replacement after two years. If you have any after-sales needs, please feel free to contact customer service.
Our bikes offer two-years free warrany, if there are any problems, please feel free to contact the after-sale service at support@itstandsbike.com.
